0800 RACK UP



The Comprehensive Guide to Racking Compliance


Compliance is clearly on a lot of business’s minds. Our last blog, Compliance 101, generated a lot of interest, and sparked some interesting conversations.

Quick re-cap

Compliance is a complex process to understand. It takes into consideration a wide range of factors, including what you are storing, where you are located, who occupies the building next door, how many people work in your office and how you operate.

It’s the responsibility of the building landlord to obtain consent, or to provide the tenant with a letter of authorisation for the installation of the racking. You need to plan early too because it takes around 10 – 12 weeks for consent to be granted.

What’s involved?

You’ll need to complete an application for consent from your local council. They’ll expect you to provide them with all the supporting documents, including a certificate of title, site plan and signed letter of approval from the landlord. You’ll also need to provide comprehensive drawings which detail the racking layout, elevations, loadings and bracing requirements – don’t worry, Storepro will provide you with these.

Producer statements

In most cases, the council will rely on a series of producer statements to ensure your racking complies with NZ building codes.

“A producer statement is a professional opinion based on sound judgment and specialist expertise. It is not a product warranty or guarantee of compliance….

They are used as one source of information which the council may rely upon to determine whether there are reasonable grounds to conclude that the work complies with the Building Code.” 


The producer statements need to be completed at various stages through the project’s lifecycle and are signed off by a range of professionals. Here’s a brief outline of each producer statement:

PS 1

A PS1 covers the design stage of the project. Once Storepro has completed the design for your racking, one of our independent registered engineers will conduct a detailed evaluation to ensure it complies with NZ building codes. They’ll take into consideration a range of factors, like building conditions (including the concrete foundation to ensure it’s capable of holding the proposed loads), seismic and static load requirements, soil class, and site zoning.

The requirements for your racking are specified throughout a range of standards:

  • The Building Act 2004 & Building Amendment Act 2005
  • AS 4084- 2012
  • AS / NZS 1170:2002 Structural Design Actions. Part 5: Earthquake actions
  • BRANZ updated guide 2011 for High Level Storage Systems

PS 2

A PS2 takes place during the design stage too, but it’s apeer review of the PS1 by another registered engineer. You’ll only need a PS2 for some installations – your local council will advise you if you need it – but as a general guide, it’s required for anything over 4m high or that’s considered high risk.

PS 3

Following the installation of your racking, Storepro will complete a PS3. Its purpose is to ensure the racking has been installed as per the design and confirms the standards of the PS1 have been met.

PS 4

The final stage is a PS4, which is an onsite review of the installation by the same independent registered engineer who completed the PS1. They’ll check the racking installation and confirm the project has been completed in accordance with the PS1.

Other reports

You may also be required to support your application with:

  • A fire report to determine sprinkler requirements, flue spaces, egress paths, and access to water for the fire department
  • An emergency lighting report
  • A slab report to ensure it can handle the loads specified on the PS1
  • A building warrant of fitness

We also recommend that you purchase a property file which will include existing reports for your building.

Code of Compliance Certificate (CCC)

Within a maximum of 12 months of receiving your Building Consent, you’ll need to apply to the council to obtain your Code of Compliance Certificate. Make sure you provide all required documentation with your CCC application – including your producer statements and any additional documents the council has requested – to ensure it’s processed efficiently.

We make it easy

At Storepro, it’s our business to understand your business, AND all the ins and outs of compliance.

We’ve been designing, installing, auditing and repairing pallet racking since we started back in 2004. For many members of our team, their experience in the industry dates back well before this.

If you choose to work with Storepro, our in-house design and INDEPENDENT engineering teams make it easy for you to ensure standards are met, without compromising on your business goals.

Contact our team to get started



Compliance 101

It’s not the most exciting subject – in fact, for many New Zealand companies it can be a real headache. But it’s a necessity, and for good reason.

Why it’s so important

Following the Canterbury earthquakes of 2010/ 2011, NZ realised the importance of ensuring their racking systems were designed to withstand seismic activity. As a result, legislation got tougher and we all had to up our game. Suddenly everyone became a racking expert…or did they????

There’s no doubt this can be cumbersome and costly for NZ businesses. The importance is undeniable though. We need to make sure our people get home safely, everyday.
What’s involved

The compliance of your racking system will depend on a huge range of factors, including what you are storing, where you are located, who occupies the building next door, how many people work in your office and how you operate.

It is a process that takes into account fire, emergency lighting, floor slabs, seismic requirements and producer statements. There is no one single code in NZ that covers racking either.

Confused? That’s ok, you’re not alone.

(P.S. Tune in for our next blog when we’ll share more info on the technical aspects of compliance)

Whose responsibility is it?

In short, it’s yours. As the owner or landlord of a building it’s your responsibility to ensure you obtain a building consent for the installation of your racking system.

If you decide to proceed with installation prior to obtaining consent, the liability sits with you.

But I am only a tenant??? You’re not off the hook. You’ll still need a letter of authorisation from the building owner approving the installation of a racking system in the building.

You’ll need to plan early too because the process takes approximately 10 – 12 weeks before consent is granted.

It’s a tricky thing

Ensuring your pallet racking meets all NZ standards can be tricky. There are a lot of things to consider and a number of codes that need to be followed, but there’s more to it than that.

It’s one thing to have a compliant racking system, but it also needs to meet your needs.

Whether you require increased capacity, better workflow, efficiency, or a combination of all, the ideal racking system will tick all your boxes. And the government’s too.

Then there’s the ongoing audits and maintenance which will ensure you retain the safety of your solution into the future.

Your business, our expertise

At Storepro, it’s our business to understand your business, AND all the ins and outs of compliance.

We’ve been designing, installing, auditing and repairing pallet racking since we started back in 2004. For many members of our team, their experience in the industry dates back well before this.

If you choose to work with Storepro, our in-house design and INDEPENDENT engineering teams make it easy for you to ensure standards are met, without compromising on your business goals.

(Don’t forget, we’ll share some of this expertise in our upcoming blog which will detail more of the technical aspects of compliance)

A case in point

We’ve worked with thousands of clients to deliver the most efficient, effective and compliant solutions.

Our design and installation at Chemfreight is a great example of a solution where we were able to maximise storage capacity, even with demanding safety restraints.

View the case study here.

Handy resources

Or just call us: 0800 RACK UP, or email: info@storepro.co.nz


See you back here next time for part 2...


Q & A session with Aaron Young

He’s been described as having a “youthful appearance that belies an immense entrepreneurial drive,” but what’s behind our Director’s success, and what lessons can he share with us all?

In this real and uncut Q&A session with Storepro’s founder and Managing Director, Aaron Young, we find out about Storepro’s success, his vision for the company, and life outside of Storepro. 


Q. Can you provide some financial information about Storepro's growth? 

A. In terms of growth, 18% revenue this year from last year, and the previous year 15% growth - so pretty significant every year.

Q. Tell me about your background. Have you always worked in storage? What did you learn/what skills did you take away from other jobs?

A. I’m University qualified in Politics and Marketing from Waikato, this led to marketing for Ferrari NZ at the time, which led to Sime Darby Automobiles.

I then went overseas to Europe for 2.5 years where I ended up doing some recruitment, so came back to NZ and set up an industrial recruitment unit for an American firm, Kelly Services. This followed with Capital Racking (Now Dexion NZ and our biggest competitor) as a rep, quickly moving to Sales Manager within 6 months.

I learnt a huge amount there – I reported directly to the owner and led the company to some huge growth. 7 years later in 2004 I set up Storepro.

Q. Did you have a light bulb moment - what spurred you to start your own company?

A. Customer satisfaction and bringing the industry out of the “blue collar”, flogging steel to actually providing the customer with a solution and idea as opposed to just a steel product. The company was built around the customer. I always wanted to do my own thing and always thought I would, I never realised how tough and rewarding it could be all at the same time.

Q. Starting a company can be challenging. What did you learn? Is there anything you would do over given a second chance?

A. Heaps, I’m still learning! Would change a few things but nothing major.

I turned down the opportunity of a $1m deal very early on (knew how to say no) as I thought no matter how strong my relationship is with this customer, if I let them down in any way that would be it. I said ‘love to but no thanks’. If I was younger, braver and possibly stupid I would have said yes! And you’re a hero, but one mistake and you’re a zero. 3 months into a new business I was not prepared to take that bigger risk.

Q. What is a highlight of the first few years?

A. Steady growth, the phone ringing (really was a buzz), customers telling me how good a job we were doing, a happy team, and confidence that I did know what I was doing! I can still remember the very first deal Storepro ever did, collecting the cheque; the first deal we did at over $50k; unloading containers and picking orders at 10pm.

Q. What advice would you give someone looking to start their own business?

A. Wow a lot, but no sacrifice for hard work. Remember revenue is vanity and profit is sanity. And I would always say give it a go, but don’t go in half hearted. Throw everything at it and you will succeed. I sold my house to fund the first years of the business, I took a pay cut, I drove lesser cars etc so don’t be greedy. And don’t shy away from making a tough decision as they only get tougher as you grow and the buck stops with you so a decision is needed.

Q. You've grown significantly in the last few years. What has driven this? How has the growth changed your business (or kept it the same)?

A. Every year we’ve grown bar none. The market has been strong but we’ve also had the GFC. Today market activity is stronger than ever and we have a shortage of land, new buildings and demand in the industrial market is very close to supply.

Growth has affected the business like any other – with growth comes more process, policy, people and therefore difficulties. It’s much harder to run now, much harder to keep the team as one big family and harder to keep everyone on the same page all of the time but that’s the challenge.

With growth comes opportunity – we have done work in Australia and the islands – another one just completed in Fiji.

Q. How does Storepro stand out from other companies that provide warehouse storage solutions?

A. NZ owned and run, personal honest service level, our own employed installation team, audit and repair team, in house designers, experience – between 5 senior staff we have 100 years combined. Now with a team of 45 NZ wide plus contractors we are large enough to do any job but small enough to care.

We also have the largest stock holding in NZ.

Q. What is key to good customer service?

A. The customer coming back and telling his or her friends or associates. Quite simply deliver what you say you will. No one expects more than that, but if you deliver less then you are not providing good customer service.

Q. What sort of companies do you work with?

A. All with a warehouse or factory in simple terms, but of late a lot more in the food / grocery sector as well as freight and logistics companies. We’ve also done a lot within the automotive and construction sector. Basically we do the work behind the scenes, the back door, not the store front as such.

Q. What are some of the problems that Storepro solves for its clients?

A. Space, efficiency, money from perhaps not needing to move or by gaining efficiency and throughput in their warehouse or factory; safety by ensuring only compliant tested products are sold by Storepro

Q. What advantages come with implementing storage through Storepro?

A. Supporting a NZ company who employs NZers and puts back into the economy

Q. How is storage and warehousing changing? What role is technology playing?

A. Automation, machinery, IT systems are all playing a major role in warehousing and the supply chain in general. Big changes the last few years especially in NZ

Q. What kind of business do you aim to run? What is your vision?

A. A well respected business with integrity and seen as experts in their field, a winning team that works hard and plays hard.

Q. How would you describe your leadership/work style?

A. Door’s always open. Happy to help and get involved. As we’ve grown it’s got harder! I can relate at any level and think this helps a lot in this line of work. I’m still learning to not sweat the small stuff!

Q. Are there any company HR policies that stand out? Tell me about the team?

A. Without a team we have no business. They are vital along with customers that make up a business. I’d like to say we are a Storepro family and this comes and goes a bit but the core I still believe get this and want to be a part of it. 

Q. Who do you admire and why? Do you have a mentor?

A. Earlier on my Dad for sure was my business hero but he took a very different path working for US owned businesses in Asia. I’ve met a few people on the way and a few have offered me advice and I have certainly taken it. Tim Bailey, Gary Periam, Tom Wilson to name a few – none are mentors but have all helped. I have a lot of contacts and friends who are very successful and I think you should surround yourself with likeminded and successful people to be successful.

Q. What gets you up in the morning? Gets you excited about the day ahead?

A. What gets me up in the morning? My kids!!!

Have fun, make money, but really more than that is actually solving issues as this brings more satisfaction especially now. A genuinely happy customer makes us genuinely happy. And why do I work – it’s for my kids’ future I guess. I work to live, not live to work; I’d be bored at home doing nothing, not engaging my brain!

Q. Do you have any hobbies?

A. Boating, sailing, travelling, used to do a lot of sports, now just watch them! Also on a few organisation executive boards in NZ and overseas.

Q. What would you be doing if you weren't running Storepro?

A. It was nearly very different in 2004 – I’d likely be overseas at a high level with our competitors! It was that close but I followed and chased my dream. I’d love to be involved in the marine industry if I could but being so small and specialised worldwide it’s tough.

Perfect storm creates shortage of warehouses

Source: Stuff

 Source link: http://www.stuff.co.nz/perfect-storm-creates-shortage-of-warehouses

Written by: Catherine Harris



A country-wide lack of industrial property has left the booming warehousing sector with simply not enough space.
Strong economic growth and the high cost of building new warehouses have seen industrial vacancy rates plunge to record lows.
Aaron Young, managing director of Storepro, one of the country's largest pallet racking suppliers, is very connected to the warehousing sector and says it is the tightest market he had seen in his 19 years in the industry.
"Basically there's nothing to buy, there's very few to lease, the market's very tight in terms of [being] owned by predominantly big landlords."
He estimated that in the last three years, Auckland warehouse land values had gone up by 30 per cent, with rent on its coat-tails. The high price of warehouse properties was being made worse by baby boomers looking for higher returns, who had turned to industrial property.
"They're pretty happy to accept a pretty lean yield in the 5 per cent range, which has now become the norm."
Building new was also prohibitive, with Goodman Trust's chief executive John Dakin estimating recently that the average cost of building a warehouse in Auckland had risen about 50 per cent compared to five years ago.
The warehousing shortage is nation-wide but particularly acute in Auckland, boosted by the growth of large-scale logistics and freight forwarding businesses.
Colliers national research director Alan McMahon said demand had really ramped up over the last three or four years and even new speculative buildings were not keeping up with demand.
"In Auckland there's about 12 million square metres of industrial property, and that's warehousing and manufacturing basically, and at the moment the vacancy rate is 2.4 per cent, which is the lowest it's ever been, since 1995 when we started measuring it."
Prime industrial space had slid to a historic low of 1.7 per cent, with secondary at 2.7 per cent. And it was a similar story in Wellington and Christchurch.
For warehouse owners, the shortage bodes well for rental income. McMahon said speculative builders was doing well out of the situation, but the lag in supply would inevitably push up rents.
Economic growth, particularly in logistics and consumer spending, was behind it.
"If you look at the correlation between economic activity, things like business starts, truck movements ... it's very closely correlated with demand for property."
The rapid growth of online shopping was creating huge demand for warehousing.
"In the UK, 65 per cent last year of all warehousing leases were from retailers. It's a much smaller percentage here but it's a growing trend, for sure."
Young said Auckland's traffic was a major issue, with a constant debate about how far out distribution should move away from its customers.
"Not so much in Christchurch or Palmerston North or even Hamilton, but in Auckland there's an infrastructure transport issue behind the scenes. So time from warehouse to store as such has probably tripled in the last five years in Auckland, it takes that much longer to do anything."
From business parks in areas like Pokeno on the outskirts of Auckland, there was only a small window of opportunity to get across town. "That window might be between 10.30am and 2.30pm so you're really working to a four-hour transport run."
The unitary plan had also had an impact, as residential development crept into industrial zones and pushed industry to the fringes.
"Mount Wellington and Penrose used to be traditional industrial. Now it's probably half residential and then you've got a lot of service type industries within that area, which might be electricians or plumbers."
In the long-term, Young said driverless trucks might help, with hopefully better infrastructure.
"It doesn't matter how far effective the warehouse or distribution centres might be in north Auckland or south Auckland, if they can't get product through to the stores."
However, another international trend towards taller warehouses with robotic stackers was less likely because of our building code.
"You'll quite commonly see warehousing at 40-50 metres high. We're not going to see that here because of the fire codes and seismic codes."
The one good thing about the squeeze was that it was forcing people to be more economical with their space, Young said.
"They can't just simply go down the road or move elsewhere because there is just not that option." As a storage solutions company, "that's good for us."
The big crunch
* In Auckland 100,000sqm of new industrial building is underway
* But Colliers estimates the city needs to double that to 200,000sqm of new supply every year.
* Some of the "speculative" buildings - without any tenant commitment - are being constructed by Goodman Property Trust at its Highbrook business park in Auckland's East Tamaki. Its industrial portfolio is completely full.
* Vacancy rates for industrial space in Wellington is at its lowest for eight years, at 2.9 per cent.
* Christchurch vacancy is also at its lowest since 2009 at 1.9 per cent, but new stock is on the way, largely purpose-built facilities.
- Stuff



Maximising the storage capacity of your warehouse – the top 5 things to consider

Insights from Aaron Young

When it comes to maximising the storage capacity of your warehouse, there isn’t a one size fits all. Different factors need to be considered and weighed up in order to determine the best solution for your business and your product.
That’s because there’s a difference between maximising physical space and maximising capacity. A solution that provides maximum storage capacity will take full advantage of both the physical space, and your ability to operate at capacity within it.
Take this scenario for example. Here are five different options for storing 2,000 pallets assuming a building of 8m clear available height and pallets at 5 high*.


  1. Single selective pallet racking - allow approximately 1800 sqm
  2. Double deep racking - allow approximately 1200 sqm
  3. Drive in racking - allow approximately 1000 sqm
  4. Shuttle satellite racking – allow under 1000 sqm
  5. VNA racking – allow approximately 1400 sqm
Knowing which the best option is for your business comes down to experience and expert advice. And asking the right questions! Here’s some insight into the factors that will determine the right solution for you.
* This is designed to be a rough guide, and are approximates based on general information, rather than any specifics.

 1. How you operate

When I talk to clients about a racking solution for their business, at least the first hour is spent understanding their business and the way they operate.
By understanding your business – what you do, what you sell, your warehouse process, your buying and stock processes and your goals - we are able to design and build your storage systems correctly, increasing capacity and flow efficiency.
Recently, we completed a project for a leading fastening supplier where multiple factors had to be considered, including the heavy weights of their product and the wide range of SKUs they stock. The end solution is successful because we took the time upfront to understand their business.
2. Machinery and technology
 Racking needs machinery to operate, so the type of system you choose, whether it’s manual or high tech, will have a huge bearing on the way your storage solution is designed. 
Progressively, I’ve seen a shift in the market towards clients investing in high tech machinery for smarter, more space efficient, future proof warehouse operations – an approach that can save up to 50% storage capacity.
At Storepro, we work in with other technology and machinery suppliers to deliver a fully integrated, turnkey system. Two recent examples can be viewed here: WineWorks and Longview.
Safety is non-negotiable, and with increasingly tough standards in place in NZ, it’s one of the key factors influencing the storage solutions used in warehousing (and causing potential headaches for our clients).
Risks can be related to the client’s own business, such as the fire risks associated with their product, or be from external factors, like earthquakes or even the products stored in neighbouring buildings.
Our design and installation at Chemfreight is a great example of a solution where we were able to maximise storage capacity, even with demanding safety restraints. View the case study here.
4.Site considerations
Aside from location itself - drains, lights, sprinklers, floor loadings, slab construction, roller doors, exit doors, portal frames – all of these will need to be considered in the design and how the space is best utilised to maximise your storage capacity.
Budget had to make this list for obvious reasons. But even those on a limited budget can achieve maximum storage capacity. You just need a bit of ingenuity.
For example, one of our clients adopted a staged approach to the installation of their racking, where their racking was in-filled over a two year period. This approach allowed us to maximise the capacity of their warehouse as their business and storage requirements grew, and budget allowed.
We can help
Understanding your business, and having the experience and insight to know which solution will work for you, is what we do best. Since opening our doors in 2004, (and with over 250 years combined experience) we’ve helped thousands of clients improve the storage capacity of their warehouse and we can help you too. Just give us a call 0800 Rack Up or fill in our enquiry form

The industry’s second ever female salesperson celebrates 12 years with Storepro


This month marks an incredible TWELVE years with Storepro for our super saleswoman Penny Wordsworth.
Penny was the second ever female salesperson in the industry. Starting originally at Capital Racking, she moved to Storepro in 2005 and has been instrumental in the development of the company. Penny has seen a lot of changes within the industry, and also within Storepro. 
“I remember when Penny secured our very first order over $50k for Peter at Kleantech, and then persuaded me to get out and do the installation! She’s since gone on to introduce many of our existing customers, and has been responsible for at least $15 million in sales.
“When I first started working with Penny, she was single and loved to party. She’s now a dedicated mother to three children and is married to Rob, a very particular and skilled builder.
“Penny is loyal, committed, passionate, and works hard for her customers – you can’t train this attitude. This is from the heart,” says Aaron Young, Storepro Managing Director.
Penny, we are so grateful for your dedication, hard work and your contribution to the success of Storepro. Congratulations on everything you have achieved so far and we look forward to continuing to work with you.


Tyre'd Of The Same Old Approach?

Written by: Timothy Dick, Director - Storepro Christchurch Ltd

The most common thing we hear from our clients these days? "We are after a full turn key service".

What I hear? 'Do you know what you are doing? And can you do everything?'

The short answer to that question? Yes we can help you with more than just the 'racking', and yes we know what we are doing. As with anything in life - you don't know what you don't know. Crazy theory right? When I joined the Storepro team in 2013 I realised two things pretty quickly:

i) I knew nothing about this industry.

ii) I was surrounded by people who had a ridiculous level of market and industry knowledge.

Only an idiot would ignore this rich source of information that was on tap! Fast forward to 2017 and I can confidently sit across the table from any client and explain not only how a full turn key service works with Storepro - but also how a full turn key building consent application looks with local council.

This was the approach taken with YHI when they recently relocated distribution centres! Not only did we assist Paul Hauschild and the team with the brand new warehouse fit out, we also completely dismantled and loaded the old system into containers ready for repurpose around the country! If that isn't turn key, I don't know what is!

A few snaps below show the completed project.

New Site - Design, Supply, Installation, Full Building Consent and Compliance - All ticked off.


Jason inspecting the finished installation.



The Old Site - Full dismantle and loaded into containers ready to be distributed and repurposed throughout the rest of New Zealand.



Pulled down and organised properly - its the little 5% efforts that make all the difference for our clients.



Stacking Up - Business Insights from Aaron Young: The year at a glance

Wow, I can’t believe we are at this time of year already - how time flies when you’re busy.

Business in NZ must be strong - Storepro has had another record year for sales. This means the retail sector must be solid. If we are spending in the shops, our warehouses and distribution centres need to be full to keep up. It requires new ways of thinking to maximise capacity.

Here’s my year-at-a-glance take on what’s been happening in the industry and within our business.

Growth in the business 

Auckland remains the key area of business for us. We’ve grown considerably over the past year, bringing on many new staff (42 in the Auckland office now) to meet customer demand. We’ve now outgrown our premises in Airport Oaks, and next year we’ll move to a larger warehouse and office in Penrose.

Our Christchurch branch continues to grow and develop, taking on some big projects and additional staff to keep pace. New business opportunities are opening up in other regions too, and we’ll soon have a much greater presence in the central North Island.

New technology leads the way

We have seen considerable growth in automated satellite shuttle systems this year. The ability to store and select a pallet using remote control is now much safer, faster, sustainable and accurate than traditional racking with forklifts.

One of our biggest projects in 2016 was a 16,000 tonne pallet project for WineWorks in Auckland. Using Storepro's latest technology, we were able to utilise just 70,000 square feet of warehouse to store around 1,440,000 bottles of wine. A few years ago the same project would have possibly required 300,000 square feet of storage space! So the cost saving and efficiency in Storepro’s innovation is significant.
I believe the next big thing in the industry will be the automation of tote bins or small parts also known as goods to person automation. Check out my last blog to find out more.
Second-hand racking still has its place
At the other end of the spectrum, Storepro has a dedicated division, Surplus Racking, which specialises in the recycling and reuse of second-hand materials. Second-hand racking not only provides a saving for the customer, but helps save our planet too.
This area of our business is also busier than ever - perhaps the old Kiwi ways of trying to save a dollar never really change!
Higher standards and health & safety requirements
Recent earthquakes have devastated our country, particularly those in the regions hardest hit. I hope we’re over the worst of them, but I’m glad they’ve led our industry to improve safety standards.
Higher standards and new health and safety laws have meant re-engineered baseplate designs; thicker and stronger profiles; and greater levels of compliance. Although compliance is costly and at times cumbersome for all, Storepro’s in house design and independent engineering teams make it easy for our customers to ensure standards are met.
Building happy, loyal customers
Earlier in the year, a customer explained to me, “You understood my business and you saved me $1m last year… thank you.”
In short, this was done by simply designing and building the warehouse storage systems correctly, directly attributing to their bottom line.
As I enter my twentieth year in this industry, for me, it’s not about the product itself but how it is used and applied to benefit and provide a genuine solution to our customers. As our company vision states, “We seek to develop the most innovative, professional and profitable experience for our clients. Our passion is for our customers, and providing them with an unparalleled level of service”
This is what keeps us at Storepro motivated - a loyal, happy customer. Thank you all for your support.


Stacking Up - Business Insights from Aaron Young: Automated Picking Systems

This month, I had the opportunity to attend an industry trade show in China and visit some of Storepro’s manufacturing facilities. It’s something I do on a bi-annual basis because it allows me to ensure we continue delivering high quality products, whilst also keeping ahead of industry developments and innovative ideas.

There is one key development I saw which I believe will revolutionise our industry within the next five or so years – automated warehouse picking systems.

Here are my thoughts on the system and why I think it’s simply a matter of time before they are common place.


Automated warehouse picking systems: What and why?

Essentially, automated warehouse picking systems are a robotic method for retrieving products from storage in order to meet a specific customer demand. They eliminate or significantly reduce the need for traditional person-power techniques. Whilst automated pallet storage and retrieval systems are now very common and Storepro are completing a handful of these every year now, the automation of tote bins or small parts is the next big thing….I believe!

They’re beneficial for businesses because they increase productivity, provide faster order fulfilment, improved accuracy and can be used in a wide range of environments.

The current situation

In New Zealand currently, we are “still” spoilt for choice when it comes to land and labour. As time goes on, we’re starting to feel the pinch of our growing population and rising land costs. Like other counties, we’re seeking out systems that allow us to better utilise small warehouse spaces that house a higher volume of products.

Key factors influencing change

Kiwis will hate me saying this, but our size and geographic location allows us to act like a state of Australia. We’re closer and more interconnected than ever, making freight, supply and distribution between our countries increasingly more time and cost efficient. We can meet local customer demands by shipping straight from overseas headquarters. You can buy nearly anything online through Amazon and the likes and probably have it delivered within a few days, it could be coming from any warehouse anywhere in the world.

We’re already seeing this trend impact the nature of our warehouses. They’re now able to hold smaller quantities of stock, but for a wider range of products. This in itself can complicate the picking process. But as time goes on and you couple this with the need to minimise land costs by maximising smaller spaces, automated picking systems will become a no brainer.

It won’t happen overnight

None of this will happen overnight. As a country, we don’t tend to be early adopters of new technology like this. Larger nations who act as a central warehousing hub for their multi-national divisions will see the need to implement automated technology quicker and sooner than us.

As more international companies adopt automated picking systems, the cost will decrease, kinks will be ironed out and they’ll start to make more economical and financial sense to us. It could even be within the next five years that they are main-stream, even down here in NZ.


Stacking Up - Business Insights from Aaron Young: Customer Relationships


Customer relationships - they’re the cornerstone of our business and an undeniably huge component of our success. At Storepro, we pride ourselves on our customer focus, on knowing the customer and their business intricately, and delivering a solution that meets their needs both now and into the future.

Having recently attended the Material Handling and Logistics (MHL) Expo on October 11-13, I was reminded how valuable trade events can be for networking and getting face to face with our customers. Over those three days, I accomplished something that would normally take months – I personally spoke to dozens of our valued customers and associates, past and present, and laid the foundation for future relationships too.

Working alongside Storepro’s sales team at the MHL expo, I saw first-hand how we as an organisation interact with our customers. Over the past few years, we’ve grown considerably and I’m convinced more than ever that I have the right team on board – one that understands the importance of relationships, but also in selling a solution, not a commodity.

We are in the business of shelving and racking, but more importantly, we are in the business of providing a solution that allows our customers to reach optimum efficiency and profitability. The only way to achieve this is through a comprehensive understanding of our customers’ businesses, their needs and their values.

Recently, we completed our largest installation to date, providing wine bottling specialist WineWorks with a 17,000 pallet position automated shuttle racking solution, up to 15m high, for their new warehouse and bottling production facility in Auckland.

Our synergy with WineWorks was evident from the outset. A solid relationship was developed on the shared values of enthusiasm, experience and expertise, as well as a shared vision of providing a service that allows customers to be successful. The result was a project completed on time and on budget and we have a very satisfied customer.

There’s no denying there’s a lot going on in the world, particularly with the race to American presidency upon us. Only time will tell how our economy is impacted by the elections, but now is not the time to get complacent about efficiency. This is particularly true as we head into the silly season, where retailers get busier; we all spend more money and there is increased pressure to optimise pre-existing warehouse capacity and efficiency.

You might be surprised to see how much more efficient you can be, and how much your business will benefit through a solid partnership with us.